Peace of mind, guaranteed!

Warranty & Service Requests

At Catana Homes, we believe your journey doesn’t end at closing, it’s just the beginning! That’s why every new Catana home comes with the protection of a 2-10 Home Buyers Warranty, giving you confidence today and security for years to come.

About the 2-10 Warranty

With over 30 years of homebuilding experience, we know the importance of protecting your investment. Our 2-10 Warranty ensures that your home is covered against unexpected issues, so you can focus on making memories.

1-Year Warranty

Workmanship & materials

2-Year Warranty

Electrical, plumbing, and HVAC systems

10-Year Warranty

Major structural components (foundation, load-bearing walls, beams, etc.)

How to Request Service

Review Your Warranty Coverage

Check your warranty documents for specific details.

Submit Your Request

Use the form below to tell us about the issue.

Submit Your Request

We’ll follow up to schedule service and ensure your home is taken care of.

Submit a Warranty Request


FAQs

Q: What does the 2-10 Warranty cover?

It includes 1 year of workmanship, 2 years of systems, and 10 years of structural coverage.

Q: How long will it take to hear back after submitting a request?

A: Our team will contact you within 2 business days.

Q: Who do I contact for emergencies?

For urgent issues (like water or electrical), please call us directly at +1 (239) 331-3425.

With over 30 years of homebuilding experience, we know the importance of protecting your investment. Our 2-10 Warranty ensures that your home is covered against unexpected issues, so you can focus on making memories.